Follow-up automation · Add-on
Nobody waits days for a reply
We set up quick, helpful follow-up for new leads, abandoned carts and common customer questions, by email, SMS or WhatsApp. A person approves every message before it goes live.
What we can set up
Four things worth automating first
Fast replies to new leads
When someone fills in a form or sends a message, they get a helpful reply within minutes, with a booking link if that suits your business.
Abandoned cart reminders
A short sequence of emails or messages for shoppers who left items behind, with clear unsubscribe options.
Review requests after purchase
A friendly message a few days after delivery asking happy customers for a review.
Answers to common questions
An AI assistant that answers simple questions about shipping, returns and products, and hands over to a person when it isn't sure.
How we build it
- We start with a short call to agree which follow-up matters most for your store.
- We use tools you may already have, such as Klaviyo or Shopify Flow, and automation tools like n8n where needed.
- We write the messages with you. They sound like your brand, in plain words.
- A person approves everything before it goes live, and we test it with you first.
- We set up consent and unsubscribe handling properly, so you follow the messaging rules that apply in your country.
What it costs
From $600, one time, depending on how many channels and flows you need. We agree the scope and price on the call, before any work starts. Tool subscriptions, such as Klaviyo, are paid by you directly.
Good to know
This is an add-on. It works best next to ads management or a recent audit, because follow-up depends on correct tracking.
We don't build chatbots that pretend to be people. If a customer talks to an assistant, they are told it is one.
Want a second pair of eyes on your ads?
Tell us about your store. We reply within one business day with a time to talk and a clear next step.
Book an audit