FAQ
Straight answers
If you can't find what you need, email hello@habiqtech.com and we'll reply within one business day.
Getting started
How do I book an audit?
Fill in the short form on the booking page. We reply within one business day with a time to talk and an invoice.
How much ad spend do I need?
Ads management works best from about $1,500 a month in ad spend. If you spend less, start with the audit, so every dollar you do spend is tracked properly.
Which platforms and stores do you work with?
Meta (Facebook and Instagram) first, with Google Ads available. Shopify stores are our main focus, but we can look at other platforms too.
Where are you based, and how do we talk?
We are based in Lahore, Pakistan. We schedule calls in your morning or afternoon, and we reply to messages within one business day.
The audit
What do I get from the audit?
A written report in plain English, a video walkthrough, a 30-minute call and a fix list in order of importance. You also get 14 days of email questions.
How long does it take?
Five business days from when we get access to your accounts.
What access do you need?
View-only or analyst access to your Meta ad account and Events Manager through Business Manager partner access, and view access to Google Ads if you use it. We never ask for passwords.
Do I have to hire you after the audit?
No. You keep the report either way. If you sign up for ads management within 14 days, the audit fee comes off your first month.
Ads management
Who owns the ad accounts?
You do. We work through partner access, so your accounts, pixels and data always stay in your name. If we part ways, you simply remove our access.
Do you guarantee results?
No, and be careful of anyone who does. Ads depend on your product, price, website and market. What we do promise is clear work, honest numbers and bad news first.
Is there a contract?
It's month to month. You can leave with 30 days' notice.
Do you make the ad creative?
We write creative briefs and test plans. Photos and videos come from you. If you want help making them, we can quote it separately.
Automation
What do you mean by AI automation?
Simple tools that follow up with people quickly. For example, a new lead gets a helpful reply within minutes, or a shopper who left items in the cart gets a reminder. A person always reviews the messages and rules before they go live.
Payment and data
How do I pay?
We send invoices in US dollars, paid by bank transfer. Audits are paid before work starts. Management is billed monthly in advance.
What do you do with my information?
We use it only to reply to you and do the work. Read our privacy policy for the details.
Want a second pair of eyes on your ads?
Tell us about your store. We reply within one business day with a time to talk and a clear next step.
Book an audit